Privacy Policy

At Flowvana, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following types of information when you visit or make a purchase on our website:

  • Personal Information: such as your name, email address, shipping/billing address, and phone number.
  • Payment Information: processed securely through trusted third-party payment providers.
  • Device Information: including your IP address, browser type, and operating system to improve your browsing experience.
  • Usage Data: such as pages viewed, time spent, and site navigation behavior for analytics and performance optimization.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support and respond to inquiries.
  • Send order updates, promotional offers, and brand news (only if you opt-in).
  • Improve our website’s functionality, content, and overall user experience.
  • Prevent fraudulent transactions and ensure site security.

3. How We Protect Your Information

Flowvana uses SSL encryption and industry-standard security measures to keep your data safe.
We do not sell, rent, or trade your personal information with any third party.

4. Sharing Your Information

We may share your data only with trusted partners who help us operate our business, such as:

  • Payment processors (for secure transactions).
  • Shipping carriers (for order delivery).
  • Analytics services (for improving performance).
    All partners comply with strict data protection policies.

5. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences, show relevant content, and analyze traffic.
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing emails at any time by clicking “unsubscribe.”
  • Request a copy of the data we hold about you.

To exercise these rights, contact us at support@flowvana.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal information.

8. Updates to This Policy

Flowvana may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
The updated version will be posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
📧 Email: support@flowvana.com
🌐 Website: [www.flowvana.com]